Curiosity has served me well in my relatively short career as a social worker. Whenever I find myself deep in the mud of bias, it is a kind way back to the Rogerian stance of “unconditional positive regard.” When practiced curiosity keeps me out of judgement. Recently, I stumbled upon the concept of the Curiosity Quotient (CQ), as compared to the Intelligence Quotient (IQ) and Emotional Quotient (EQ), it has been a helpful framework as to what was missing among my colleagues while we were discussing racial bias and white privilege. According to Dr. Thomas-Prezuic, a business psychologist, people with a high Curiosity Quotient (CQ) are characterized with having a “hungry mind,” and are open to new novel experiences. These people are better able to hold ambiguity. Dr. Thomas-Prezuic asserts that we can encourage others to develop their CQ, over EQ or IQ.
As part of a workshop, I sat in a presentation titled “Culture-Based Countertransference” with one hundred other social workers and a few other allied professionals. To call this a presentation would mischaracterize it. For the depth of our exploration, and the visceral reactions that were induced went far beyond a few PowerPoint slides with bulleted texts. Dr. Jacalyn Claes, LCSW, a white woman, and retired social work professor, unassumingly sauntered throughout the conference room, as she provoked us to process both individually and collectively the rules and messages we had been socialized to internalize. We sat and considered how our individual culture, —learned perspective, as it was defined—had been instilled by our families, churches, communities, schools and then finally our social work profession. We were invited to consider how these conscious and unconscious views create, “cultural tunnel vision.” We examined how this countertransference due to this tunnel vision interweaves both–positively and negatively–with our assessments and interventions with our clients. At this point of the dialogue, the conversation was benign, non-threatening, yet engaging.